The Board of Public Works approved a $3.9 million extension Wednesday of a call center contract ahead of an expected surge of ...

Check out these cartoons about family life that’ll make your relatives seem less crazy. Reading things in print is so much better than staring at a screen. And she retired happily ever after. Next, ...

Henrietta Hankin Branch Library will be capping off a week of fun and activities for National Libraries Week this year with a ...

Call centers must balance optimizing performance with adherence to strict regulatory requirements-such as those specified in the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR ...