Whatfix, a global leader among digital adoption platforms (DAPs), is announcing the completion of its Series E funding round, having secured $125 million. The funding round-led by Warburg Pincus with ...
Staff members working for Prince Harry and Meghan Markle have taken the unusual step of speaking out about what it's truly like to be employed by the couple.Since moving to the United States ...
Before owning the small business that opened in 2002 in North Hollywood, California, Socorro Manzano, 65, had some experience ...
Adisheshu Reddy Kommera's insights highlight AI's transformative potential in CRM, emphasizing its role in shaping future ...
Let’s face it. Remote work brings strong emotions from both sides. Those who are in favor say it will help with work-life ...
The study offers key insights into how optimizing contact center operations can enhance both customer satisfaction (CSAT) and agent engagement, ultimately driving better business outcomes. By ...
Of the 1,000 employers who took part in the study, reportedly 75 percent of them said that some or all of their recent ...