Conradson says when she started men weren’t allowed to get haircuts in salons, and people got their hair dyed in secret.

Stand out from the crowd with these ChatGPT prompts to win more customers. Stop competing on everyone else's terms and create ...

Customer appreciation has become a lost art in today’s digital age. While many businesses focus solely on acquiring new ...

Host events that align with your mission and bring people together. They don't have to be anything fancy. If you’re a ...

There is a huge party planned this Friday at The Piper’s Rest to celebrate their fifth year in business and to say thank you ...

As an act, listening communicates respect and partnership. It signals that you value input, care about concerns, and are committed to collaboration. If you’re genuine, these signals set the tone for a ...

Giving customers a reason to stay loyal is undoubtedly good for business, but do you know how ... details to encourage customers to recruit their friends. The Dolan Twins have a simple new customer ...

In today’s fast-paced and highly connected world, building strong customer relationships is more critical than ever.

Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

Thank you to the John S. and James L. Knight Foundation for their support of Poynter’s online learning platform since its founding in 2005. The nonprofit Poynter Institute is a leading ...

With a business ... customers' credit reports and opening checking accounts, savings accounts, credit cards, and lines of credit without their knowledge. If these recent scandals worry you ...

American Express offers business checking customers a competitive ... invoicing and tax-planning tools. You can also use Found to manage contractors, their W-9s and their 1099s.