The new guideline is a reversal of a 2018 open-door policy that was implemented after two Black men, who had not ordered anything, were arrested at a Philadelphia store.

The new rule comes as part of a push by Starbucks' new chairman and CEO, Brian Niccol, to reinvigorate the chain's sagging ...

Starbucks has announced it will reverse its open-door policy, now requiring customers to purchase something before sitting in ...

Starbucks announced that all North American stores will end the open-door policy, which was first launched in 2018. The post ...

Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...

Starbucks will no longer allow nonpaying customers to stay in its cafes, according to a new policy.

Starbucks is issuing a “Code of Conduct” for all its coffeehouses as it prioritizes paying customers over those using only the restrooms or the Wi-Fi, the company says. The Starbucks Code of Conduct ...

While many people may think of Starbucks as a quick place to grab a cup of coffee from the drive-thru, others might view the ...

Coffee giant Starbucks is now requiring that people make a purchase if they want to hang out at its coffee shops or use its ...

Starbucks is implementing a new Code of Conduct that will impact nearly 100 locations across Louisiana, including Baton Rouge ...

The Seattle-based chain will no longer allow people to use its bathrooms or Internet without buying something first. But it ...

Starbucks reversed a policy allowing anyone — even those who hadn’t purchased anything — to use its cafes, patios and ...