The customer is always right” is a credo that is often used and applies especially to consumer-facing businesses like Starbucks ...

Brian Niccol was hired to turn the company around. He’ll have a better chance the more time he pledges to be in Seattle.

A Chipotle shareholder is suing the company after the social media frenzy that occurred due to the allegedly small and ...

The lawsuit claims the fast-casual chain failed to acknowledge “highly inconsistent” portion sizes until diners’ discontent ...

Customers will recieve a free reusable red cup with any holiday drink order at Starbucks now until supplies run out ...

Starbucks baristas can put eight shots of espresso into one cup. They can make drinks that taste like strawberries, apple pie ...

Starbucks customers nationwide are rushing to their nearest location to grab the coffeehouse chain's limited-edition offering ...

"Red Cup Day," a favorite Starbucks holiday tradition that offers customers free reusable cups, takes place this week -- but ...

Starbucks is seeing declining foot traffic at its stores ... These aren't encouraging trends. Brian Niccol, formerly the CEO ...

A Chipotle shareholder is suing the company over this summer’s skimpy-portions brouhaha, alleging it ruined their investment.

Starbucks revealed the date it will hold Red Cup Day this year: Thursday, Nov. 14, according to the popular coffee house ...

A Chipotle shareholder is suing the fast-casual chain over viral social media complaints about skimpy portion sizes.