We regret to hear that your having issues with your SONY product, kindly provide us the model number of your unit so we can better assist you. To locate the model number, kindly click the link below:

My Sony Bravia is mounted inside an old TV console (a wooden cabinet which originally contained a CRT picture tube, various tubes, circuit boards and speakers. I'd have to pull the console away from the wall and take the back off to see the Sony label with the model number.

I have a Sony Bravio X 850F and can not location YouTube Tv anywhere on the tv or in the store. Can someone please advise on if this is available for this tv .

XBR-65X950G. It happens randomly and when I select “TV” it will switch bank to Home after a few seconds. I usually have to restart to fix, but sometimes even that won’t work and I have to unplug for a few minutes. Is there something in Settings I’m missing that will prevent this?

We understand you would like to know how to connect hearing aids to your Sony TV. Could you please tell us the model number of your TV so we can better assist you? You can use your hearing aids and connect it to the TV via headphone jack (3.5 mm stereo mini jack) or Optical connections. If your hearing aids supports A2DP Bluetooth profile, then you may be able to connect it through Bluetooth ...

I've been having problems with my Sony WF-C500 where the right earbud will not connect, pair with the left earbud, nor will the audio guidance work on it, but it flashes orange when it's in the charging case and I heard that indicates there is a problem with the earbud. My left earbud worked completely fine until I tried factory resetting the earbuds and now it …

Thanks for choosing and purchasing our products. We regret to hear that you have an issue using the TV speakers as center speaker. When the HTA5000 soundbar is connected to your TV, it is normal for the TV to output only high frequencies when used as a center speaker. The low and mid-range frequencies will continue to output from the soundbar. This is …

Hey good morning everyone This may sound unconventional but I just purchased some Sony TVs as well as the Sony ULT7 Bluetooth speaker and they have unparalleled sound. I see that Sony has not dropped any studio monitors yet. Do the Sony CS3’s connect with TRS cables? I only see them take AV cables in the back. Any help would be greatly appreciated. Thank you

Hello mpusapati1, thank you for your message. Welcome to SONY Community! Prior to following the steps in this article, try connecting to the Internet with another device (such as a phone, laptop or tablet) and see if it is working. If everything appears to be working, check the following common errors that may cause the device to not connect to the Internet: Many wireless networks are ...

In 2024, the Sony WH-1000XM5 headphones stand out with top-notch audio quality and advanced noise-canceling. Whether for music, podcasts, or work, they offer a comfortable design and intuitive touch controls. With an enduring battery life, these headphones remain a go-to choice for a premium audio experience in the new year. My sister got these after I recommended it to her. She also said I ...